"Leadership is a serving relationship that has the effect of facilitating human development."

- Ted Ward

Download Flyer

Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities.

A person's soft skill EQ is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful if they train their staff to use these skills. Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications.

GII’s holistic approach to talent development includes the following series of two day workshops conducted by professional trainers in an ideal learning environment away from daily office routines. 

The workshops include professionally developed supporting materials such as training manual, exercise files, instructor guide, lesson plans, ice breakers, activities, Powerpoint slides, quick reference sheets, & recommended reading lists, plus online training.

List of Workshops